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Jazz is taking important steps to future-proof its leadership by sending 50 senior leaders to INSEAD’s Singapore campus for an advanced leadership program. The goal of the program is to build strategic capabilities and support the company’s transformation into a dynamic service-focused business.
Jazz’s shift to this new model focuses on evolving customer needs and service excellence. The company is expanding into new areas, including financial services, software development, data centers, cloud solutions, and entertainment.
According to Aamir Ibrahim, CEO of Jazz, their transformation to a “ServiceCo” is centered on the belief that service is key to their identity. Jazz aims to go beyond technology and focus on serving customers with humility, empathy, and innovation.
The INSEAD program covers essential topics like digital transformation, leadership in organizational change, AI, and user-centered innovation. By investing in leadership development, Jazz is empowering its leaders to stay ahead of trends and create solutions that positively impact lives and businesses in Pakistan. This initiative reinforces Jazz’s commitment to innovation and service excellence in the marketplace.
