Faysal Bank Opens Pakistan’s First Self-Serve Digital Lobby

Faysal Bank launched Pakistan’s first unmanned Self-Serve Digital Lobby in Lahore, offering 24/7 banking services with instant card replacement in under five minutes. President Yousaf Hussain highlighted the initiative as part of Faysal Bank’s commitment to innovation and technology-driven customer experiences.

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Faysal Bank Limited has launched an innovative unmanned digital experience center at its regional office in Lahore, marking a significant milestone in Pakistan’s banking sector. The Faysal Self-Serve Digital Lobby operates around the clock, providing customers instant access to banking services without staff intervention. This pioneering facility enables Faysal Bank customers to receive instant replacement of their Faysal Debit or Noor cards within five minutes through a walk-in, walk-out process.

The center features biometrically secured self-service kiosks offering instant service sign-ups, real-time account details, demographic updates, and card activation. President and CEO Yousaf Hussain emphasized that this initiative reflects Faysal Bank’s commitment to innovation and technology-driven customer experiences.

As one of Pakistan’s leading Islamic banks, Faysal Bank continues establishing new benchmarks in digital banking solutions, delivering enhanced convenience, security, and transformative banking experiences to customers nationwide through its cutting-edge technology platforms.