CDA launches 1819 helpline

A Memorandum of Understanding (MoU) was signed between the Capital Development Authority (CDA) and Ufone on Friday for the use of advanced technology in procedures of authority.

Capital Development Authority Chairman Amer Ali Ahmed, chairman Ufone and PTCL, Deputy Commissioner Hamza Shafqaat along with CDA member engineering and other officers were also present on the occasion.

After the ceremony, the CDA issued a press release stating that the civic agency had also launched helpline no 1819 for the convenience of citizens to ensure the provision of best facilities to citizens in all circumstances including feedback service, message service, file tracing, and other services.

The CDA chairman said the use of modern technology would not only speed up the work of various formations of the authority but also enhance the process of transparency.

He further said a state-of-the-art tracking system had been installed in the environment wing vehicles while vehicles of other departments including the sanitation department, streetlights were also being shifted to the state-of-the-art tracking system.